FP Tactical LLC

Return Policy

   Return Authorization is required from FP Tactical LLC for any returned merchandise. Please email sales@fptactical.com for a representative or call 877.726.7760 to acquire your Return Merchandise Authorization Number (RMA.)  Once you have received your RMA number, please copy, paste, and fill out the following into a Word document which you need to include in your merchandise return package.  Please do your best to complete the form in its entirety. If you do not include this form, please be aware that it may greatly impact the amount of time it will take for us to investigate and locate whom, what, and where your return came from. 

Damaged Merchandise
  If your item is damaged when you receive it, you must report the damaged item to us within 24 hours of getting your item. If you receive your item on a Friday, you must contact us by the end of business the following Monday.

 Non-Authorized Returns
  Items that are shipped back to us within 30 days, without proper authorization, are subject to a 25% restocking fee, and actual shipping charges. All items must be returned within 30 days of the date we shipped the product to you. Items returned after 30 days will not be refunded. Return freight is the customer's responsibility. Absolutely no returns will be accepted past 30 days. Once we receive your item, please allow 7-10 days before you see your refund posted back to your credit card account. Please wait to see your next credit card statement. You will see the transaction as FP Tactical LLC on your statement. We will email you notifying you that your credit has been issued.

 Manufacturer's warranties
  Manufacturer's warranties apply to defective merchandise, please contact the manufacturer for any manufacturer's warranty issues. Items must be unused and in original packaging for refund. There will be a full 100% refund with no deductions if the error is ours. Please note that all refunds will be issued less a 10% restocking fee and actual shipping charges (which may differ from the shipping charge you paid, such as items that are shipped direct from the manufacturer or items that are shipped from different locations). All items must be returned within 30 days of the date we shipped the product to you. Absolutely no returns will be accepted past 30 days. Return freight is the customer's responsibility.

 Items marked "Specials" & "Closeouts" are not returnable
  Christmas Ordering: If you order November 1st through December 15th for early Christmas shopping, we allow you 60 days to return or exchange an item. This allows you time to shop early for Christmas and have ample time to return or exchange the item.

If you are wishing to return an item that you bought during a free shipping special, the actual shipping charge will be deducted from your refund for that item. If you have questions regarding shipping or returns that are not covered here please email your questions to us at sales@fptactical.com

Terms of Service
  By purchasing a product from us you are agreeing to our TERMS OF SERVICE. By submitting your product to be included on our internet sites you are agreeing to the vendor terms and conditions.  


RETURN MERCHANDISE FORM
RMA#:
NAME OF REPRESENTATIVE WHOM PROVIDED THE RMA#:
ITEM RETURNED:
REASON FOR RETURN:
DATE OF PURCHASE:
PURCHASED FROM SALES REPRESENTATIVE or WEBSITE:
SERVICE NEEDED:
WARRANTY or CUSTOMER PAY:
NAME:
STREET ADDRESS:
CITY:
STATE:
ZIP CODE:
CONTACT NUMBER:
EMAIL ADDRESS: